Insurance

More Peace of Mind. Happier Policy Holders

When a flood, fire or other home or commercial casualty occurs, Restoring Peace of Mind quickly isn’t just a saying at ServiceMaster Clean®, it’s our commitment to our customers. With 24/7/365 Emergency Response, we are here to ensure that the restoration service provider you choose for your clients is validated by the experience your clients have while under our care. From Water, Fire, Smoke Damage and Mold Remediation, to electronically managed Pack-out services with large air conditioned storage facilities, ServiceMaster Clean by Disaster Professionals is a trusted member in good standing with the BBB, IICRC and is part of the elite ServiceMaster QRV network.

Xactimate Compliant

ServiceMaster by Disaster Professionals uses the Xactimate claim management system for generating all estimated submitted to insurance companies.

Communication with Policy Holders

Emergency situations and property damage are upsetting enough for your customers, but a confusing or substandard restoration process can make matters even worse and effect your relationship with them. At ServiceMaster Clean we know that keeping your customer’s happy means more policy renewals and a smoother claims process. This is why we walk through our Emergency Recovery Guides (for both Water & Fire Damage). These guides clearly communicate what we do to get their lives back in order, quickly.

Communication with Agents

We also contact you the agent, to relay the scope of the damage and the policy holder’s state of mind – so you are better informed and better equipped to help your policy holder. From our technical expertise to our clear communications with you and your policy holder, ServiceMaster Clean is dedicated to “Restoring Peace of Mind”, the same way we are dedicated to restoring properties

Scorecards

Sharing the homeowner experience not only helps us get better with what we do, it’s also a mandate to maintain certain Franchise privileges. If our anonymous scorecard (link to questions) does not reach, exceed or sustain a certain level of excellence, we jeopardize our good standing and the reputation of our business.

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Testimonials

Please accept our heartfelt thanks for your professionalism and hard work. We will be sending this letter to our insurance company for recommendation for future work.
~ Katie

I want to thank you for your excellent service after part of our house flooded. We appreciated the professionalism of all the ServiceMaster employees. I also want you to tell you just how much your professionalism and friendliness meant...during a difficult time.
~ Susan

This is a letter to inform you of the outstanding service the people you have working for you give. I would recommend your company.
~ Barbara

I wanted to take a moment to personally thank you for the tremendous response and service you provided.
~ Brian

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Water Damage Restoration, Fire Damage, Smoke Damage, Phoenix Arizona

Emergency Response Disaster Professionals for Flood, Fire, Smoke, and Water Damage by ServiceMaster Clean Phoenix Arizona (AZ) area